Azteca Systems, Inc., the leading provider of GIS-centric management solutions, announced that the City of Lima, Ohio, has implemented Cityworks as their exclusive solution for asset maintenance management. Employed across several divisions, Lima uses Cityworks to manage utilities operations.
In 2006, the City of Lima, Ohio, implemented Cityworks in its Utilities Department to enhance customer service and manage water and wastewater operations. Prior, the City used a variety of systems and databases to manage distribution, collection, and treatment systems. With Cityworks, the City now uses a single, easy-to-use system for tracking all infrastructure maintenance. Azteca Systems’ business partner VELOCITIE Integration, Inc. assisted with the implementation which included the Customer Service, Water Distribution, Water Treatment, Sewer Maintenance, and Wastewater Treatment Divisions. Today more than 100 employees have the ability to generate, track, and manage customer service requests and work order information.
“Personnel in our utilities divisions now have access to one, user-friendly system across all areas – from plant to field operations,” said Dave Schnipke, City of Lima Environmental Compliance Manager. “With Cityworks, we can more effectively manage operations and address everyday questions across the whole organization.”
The City’s infrastructure includes 250 miles of sanitary sewer and 400 miles of water lines, 40 treatment plant buildings, 50 water tanks and towers, 5 reservoirs and lagoons, and a number of related structures. Along with this critical infrastructure, Cityworks is also used to manage the maintenance of more than 75 vehicles.
“The City of Lima is a shining example of the benefits Cityworks offers,” affirms Brian Haslam, President of Azteca Systems. “Saving valuable time and money, Cityworks unique and intuitive GIS-centric approach allows organizations to consolidate multiple systems into a scalable and flexible system that can easily be applied to managing a wide array of assets and critical infrastructure for a division, department, or an entire enterprise.”