A Novo with ViaMichelin to Manage the After-Sales of its GPS Navigators in Europe

A Novo announced a pan-European contract with ViaMichelin (a wholly-owned subsidiary of Michelin group), a European supplier of digital navigation services.

This contract covers the complete management of after-sales service for ViaMichelin’s GPS navigation systems. The A Novo Centers of Excellence at Angers-Beaucouzé, Saronno (Italy), Houdeng (Belgium), Malaga (Spain), Neufchatel (Switzerland) and Larbert (UK) will provide this service throughout Europe.

"This step is a further advance in ViaMichelin’s development of the European navigation market" said Philippe Nahman, European Sales Director of ViaMichelin. "It will enable us to meet the needs and expectations of consumers and ensure customer satisfaction."

Richard Seurat, CEO of A Novo, comments: "We’re proud to have been chosen by these leading companies to support their customer services. Winning contracts like these, most of them on a Europe-wide scale, to handle new products in booming markets (GPS, flat screens, video games, PCs) and delivered by existing sites consolidates our ability to sustain profitable growth."

Source: A Novo