Tigard, Oregon has selected Accela Automation® from Accela, Inc. to streamline its land use processes and improve the quality of service it provides. Community Development staff, Tigard citizens, and the local development community will be able to utilize the more user-friendly, easily accessible system to conduct business via the Internet.

"We believe safe, dynamic communities are created through the efforts of an enabled and engaged public, and Accela Automation will provide the tools to support those goals in Tigard," said Tigard Building Official Brian Blalock. "By making information and services available via the Internet, we can step up our processes to keep pace with our citizens’ expectations."

Commitment to coordinated, efficient, and accessible public services is a key component of the city’s "Vision for Tomorrow" community vision statement that is soon to be rolled into the Tigard Comprehensive Plan. Tigard will transition from a classic Accela product to the Web-based relational database environment of Accela Automation to help it manage more than 5,000 annual permits related to building, planning, code enforcement, and engineering.

Additional Accela applications will enhance the functionality of Accela Automation solutions to facilitate sharing of GIS information from a centralized database and provide residents with the ability to apply for and obtain permits online: