Timmons Group, a leader in Enterprise Asset Management consulting services, was recently selected by the District of Columbia to implement the Cityworks® suite of GIS-centric maintenance management software for the District Department of Transportation (DDOT). Timmons Group will design and implement the tiered Cityworks® Maintenance Management System (MMS) to include both desktop and web-based application functionality to handle all work requests, work order life-cycle management, and inspections for all of the assets under DDOT’s responsibility.
The implementation will build upon the Cityworks successes already realized by DDOT’s Urban Forestry Administration by providing full integration with the District’s enterprise GIS and improving the daily work management workflows of each of the user administrations. Timmons Group will facilitate a multi-year phased implementation to include:
– Program Management
– Cityworks® MMS software (Service Request, Desktop, Anywhere, Server) Implementation and Configuration
– Business Process Analysis and Improvements
– Administrator and End-User Training
– Systems Integration
– Ongoing Maintenance and Support
Ed Singer, PE, Timmons Group Principal and Infrastructure Solutions Manager explained, “We are thrilled to be working with such a forward-thinking and progressive client who fully understands the value that enterprise technology solutions, coupled with sound management practices deliver to the organization’s bottom line. The industry-leading GIS-centric Cityworks solution, expertly implemented by Timmons Group, will provide DDOT with all of the tools and optimized processes needed to support proactive asset management across their enterprise.”
“We are very eager to see our Cityworks solution implemented such that we can begin to realize the far reaching benefits of a GIS-centric enterprise maintenance management solution,” said Leon Jackson, Chief Technology Officer with the DDOT Office of Information Technology and Innovation.
